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Client Success Intern

Help ensure smooth project execution and client satisfaction by joining our team.

Offer

RM500 to RM800 allowance

Experience

N/A

Employee Type

Internship

Responsibilities

  • Respond promptly to client emails, calls, and messages.
  • Coordinate with design and development teams to keep tasks organized and ensure projects stay on schedule.
  • Conduct quality assurance by testing navigation, forms, and responsiveness across devices.
  • Assist with documentation and reporting to enhance client communication.

Requirements

  • Currently pursuing or recently completed a degree in Business, Communications, IT, or a related field.
  • Strong communication and problem-solving skills.
  • Detail-oriented with a focus on quality control.
  • Ability to work with multiple teams and prioritize tasks effectively.
  • Familiarity with project management tools is a plus.
  • Able to commit to a 3–6 month internship.

Skills You Will Learn

By joining us, you will gain experience in:

  • Client communication and relationship management.
  • Project coordination and deadline tracking.
  • Quality assurance testing for web projects.
  • Collaboration with design and development teams.
  • Documentation and reporting best practices.

How to Apply

Interested? We’d love to hear from you!

  • Send your information to hr@webhero.com with the subject “I make projects run smoothly.”
  • Attach your resume and a portfolio of any relevant work (if available).
  • In your cover letter, tell us why you’re excited about client success and project coordination.

About the Company

WebHero Technologies PLT is a leading web development agency based in Penang, Malaysia. We specialize in creating powerful digital solutions for businesses across industries. As part of our team, you’ll learn, grow, and contribute to building websites that make an impact.

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